Dedicated and empathetic CSR

Digital marketing
Digital marketing

As a email marketer I was managing the marketing side of things, my duties also included contacting the client ensuring smooth flow of deliveries of the project

Email Marketer
Virtual Assistant
Advisor
Canva
Gmail
MailChimp

Dispatcher
Dispatcher

As service dispatcher, I was responsible for resolving the issues of riders, was communicating with restaurants, riders, customers showing multitasking skills.

Customer Support Representative
Freshdesk
Google Sheets
Slack

Customer service specialist
Customer service specialist

During my time as a CSR at a food delivery company, I gained valuable experience in providing exceptional customer support and managed a high volume of chats.

Customer Success Manager
Customer Support Representative
Prompt Writer
Google Docs
Salesforce
Slack