Teodor Catalin Bitica
AI-Native SaaS Architect & Builder | Solo
New to Contra
Teodor Catalin is ready for their next project!
Junior Software Support Analyst- Gamma Telecom LTD
December 2021 - August 2022
➢ Problem solving, taking ownership of task, and troubleshooting technical issues using T-SQL
➢ Using tools and software such as: Zenoss, Dynatrace, Centreon, Putty, Atlassian, Jira, Confluence, ITMS, Nagios, Remote Desktop Connection, Microsoft Dynamic CRM
➢ Database maintenance and troubleshooting
➢ Customer Support: Technical troubleshooting, user support, customer service.
➢ SLA Management: Ensuring compliance, Incident tracking, Escalation procedures
➢ Remote Support Tools: Remote Desktop Protocol (RDP), VNC, TeamViewer.
➢ Working with T-SQL database and Microsoft Server Management Studio
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An intelligent semantic radar system that detects unexpressed desires from social media, forums, and online communities, then generates executable business plans and MVP structures.
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ASTRA is a comprehensive, production-ready AI system that demonstrates advanced skills in:
Multi-LLM Orchestration - Intelligent routing and model selection
Machine Learning Engineering - ML pipelines, scoring systems, predictive models
MLOps - Local deployment, monitoring, logging, security
Prompt Engineering - Advanced prompt optimization and multi-model comparison
Software Architecture - Modular, scalable, maintainable design
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Built and launched a fully automated statistical analysis platform solo — end-to-end. Includes auth, billing, automated data pipelines, security hardening, and cloud deployment. Running in production.
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