340B Compliance & Inventory Protocol — Parkland Hospital
Description: Authored a comprehensive 340B Inventory Management protocol for a Level 1 trauma hospital pharmacy, transforming the operation from reactive to audit-ready. Protocol remains in active use today.
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Title: Pharmacy Operations Turnaround — McKesson
Description: Redesigned end-to-end pharmacy operations for a Fortune 4 healthcare enterprise. Implemented Agile delivery framework, rebuilt SOP library, and drove process improvements that sustained performance 10%+ above company targets while managing a $5M budget.
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MedSpa AI Intake System- Built an AI-powered patient intake tool for MedSpa practices that automates intake, reduces front desk workload, and improves patient experience. Includes a complete implementation guide and workflow documentation.