Peer to peer interaction
Designed peer to peer engagement to introduce in the cohorts to improve the engagement
UX Designer
UI Designer
Figma
Google Sheets
Ticket Reduction
Analyzed 21000+ support tickets to understand user pain points and suggested changes which positively impacted the company.
Data Analyst
UX Designer
UI Designer
Figma
Google Sheets
Website Chatbot
Created a website chatbot to increase the conversion rate of people who land on the website looking for a course.
Data Analyst
UX Designer
UI Designer
Figma