The content includes sub-topics such as its importance of it, consumer persona creation, mapping the customer journey, and CX processes in different industries.

This content includes subjects of the nature of leadership, the objectives of LMD, and relationship between Leadership and management performance.

I have discussed six changes that Aldi brought to its company to challenge Walmart and four initiatives that Aldi should implement and should not implement.

I have discussed digital business agility, creating a digital-ready culture, and developing digital leadership.

Here I have described how Marriott International got successful, what kind of hotel they manage, and their services.

Here I have written about management practices, key business challenges and emotional intelligence over employee engagement of Netflix.

Here I have mentioned the significance of facial recognition on civil liberties.

The Impact of Artificial Intelligence on human creativity