Project Success/Client Success

Project/Account Management - Healthcare Market Research
Project/Account Management - Healthcare Market Research

Manage international market research projects through entire project lifecycle, ensuring client satisfaction and project financial goals.

Market Researcher
Project Manager
Account Manager
Microsoft Excel
Microsoft Teams
Snowflake

Customer Success Strategy for SaaS Startup

Developed and executed a comprehensive customer success strategy for a fast-growing SaaS startup, resulting in increased customer satisfaction and retention.

Project Manager
Customer Success Manager
Account Manager
ClickUp
HubSpot
SCRUM

Project Management for SaaS

Managed end-to-end project for a SaaS, overseeing a team of developers to successfully launch the new site on time and within budget.

Project Manager
Technical Support Specialist
Account Manager
Jira
Laravel
Slack