Shahid Imran
Data Analyst | Power BI Developer | Excel, SQL, Python
Ready for work
Shahid is ready for their next project!
Beyond the 5 Stars: The Unseen Story in Amazon Alexa Reviews
Everyone talks about how much people love their Alexa devices. The overall ratings are stellar (4.46/5 avg.), and yes, a dominant 76.35% of reviews are positive. But the real story is often in the shadows of that success.
Despite 76% positive sentiment, 1 in 5 reviews are neutral/negative. Even 1-star reviews contain words like "Love," showing frustration from disappointed fans.
The word cloud tells the real story: alongside "Great" and "Easy" sit "problems," "doesn't," and "disappointed."
Mass appeal can mask specific, recurring failures. True excellence solves for the criticism hidden in the praise.
#AmazonAlexa #VoiceTech #CustomerFeedback #SentimentAnalysis #DataAnalytics #ProductManagement #Tech #UserExperience #DataStorytelling #PowerBI
1
64
Mobile Sales & Customer Insights Dashboard
0
0
Superstore Sales Dashboard & Forecasting
0
0
Customer Retention Analysis for E-commerce
0
0
Automating Financial Reports in Excel
0
0
Maximizing Sales with Data Insights
0
0