Designed and implemented a chatbot system that improved customer service response times by 80% and reduced the marketing team's workload by 50%.

Created an email marketing automation system that saved the client's CS team 10 hours per week and increased revenue by 20%.

Developed and executed a sales & social media campaign for a CMDX's #1 boxing gym. Increasing their engagement by 50% and generating $10,000 in monthly revenue.