Remote Hotel Operations & Night Audit Miranda Reid
I provide remote operational continuity for boutique hotels and inns and B&Bs. Delivered as ongoing operational consulting — I maintain the reconciliation and reporting systems that underpin your nightly audit. I handle PMS and OTA alignment, daily revenue and payment reconciliation, and guest communication that prevents escalations. This service is ideal for properties that need expert audit reliability without adding payroll overhead.
FAQs
No. I manage guest communication through email or messaging channels.
Any cloud-based PMS works.
Yes. I can clean up misposted payments, virtual card errors, and ongoing revenue alignment issues.
No. I maintain the operational and financial layer so on-site staff can focus on guests.
If your property uses a countertop Moneris or other non-integrated terminal, your onsite staff will continue running the daily batch close at your existing cutoff time. Once the batch report and end-of-day PMS snapshot are available, I complete the night audit, reconciliation, and documentation remotely. If your PMS uses an integrated payment processor or your terminal is set to auto-batch, I can perform the full close remotely.
View + posting access in the PMS and payment reporting dashboards (e.g., VCC retrieval, refund verification). I do not require administrator privileges. If your property uses role-based permissions, I operate under the standard Night Auditor role.
I complete the audit after your end-of-day roll and payment terminal batch close. This typically aligns with overnight hours or early morning, depending on your property’s timing. The morning summary and reconciliation log are delivered before staff begin the day shift.
Not at this time. I currently work exclusively with Canada-based boutique hotels, inns, lodges, and B&Bs.
Starting at$600 /wk
Tags
Google Sheets
Microsoft Excel
Microsoft Office 365
Microsoft Outlook
Microsoft Word
Business Operations
Customer Success Manager
Operations Manager
Service provided by
Miranda Reid Arnprior, Canada
Remote Hotel Operations & Night Audit Miranda Reid
Starting at$600 /wk
Tags
Google Sheets
Microsoft Excel
Microsoft Office 365
Microsoft Outlook
Microsoft Word
Business Operations
Customer Success Manager
Operations Manager
I provide remote operational continuity for boutique hotels and inns and B&Bs. Delivered as ongoing operational consulting — I maintain the reconciliation and reporting systems that underpin your nightly audit. I handle PMS and OTA alignment, daily revenue and payment reconciliation, and guest communication that prevents escalations. This service is ideal for properties that need expert audit reliability without adding payroll overhead.
FAQs
No. I manage guest communication through email or messaging channels.
Any cloud-based PMS works.
Yes. I can clean up misposted payments, virtual card errors, and ongoing revenue alignment issues.
No. I maintain the operational and financial layer so on-site staff can focus on guests.
If your property uses a countertop Moneris or other non-integrated terminal, your onsite staff will continue running the daily batch close at your existing cutoff time. Once the batch report and end-of-day PMS snapshot are available, I complete the night audit, reconciliation, and documentation remotely. If your PMS uses an integrated payment processor or your terminal is set to auto-batch, I can perform the full close remotely.
View + posting access in the PMS and payment reporting dashboards (e.g., VCC retrieval, refund verification). I do not require administrator privileges. If your property uses role-based permissions, I operate under the standard Night Auditor role.
I complete the audit after your end-of-day roll and payment terminal batch close. This typically aligns with overnight hours or early morning, depending on your property’s timing. The morning summary and reconciliation log are delivered before staff begin the day shift.
Not at this time. I currently work exclusively with Canada-based boutique hotels, inns, lodges, and B&Bs.
$600 /wk