Short-Term Rental Operations & Reconciliation
Starting at
$
600
/wkAbout this service
Summary
FAQs
Do you manage guest messaging or listings for me?
No. I maintain continuity and accuracy of operational records and communication templates, not day-to-day guest management.
Do I need specific software?
Any cloud-based booking or payout platform (Airbnb, VRBO, etc.) works.
Can you fix discrepancies from past payouts?
Yes. I can identify and document missing or duplicate payouts and correct ledger entries going forward.
Do you work outside Canada?
Not at this time. Services are for Canada-based hosts operating in CAD.
What if I’m not sure what I need yet?
Book the Operational Onboarding & Systems Alignment Consultation first. We’ll review your setup, identify any problem areas, and decide if ongoing STR support makes sense for you.
What's included
Booking & Payout Reconciliation
Reconcile booking activity across connected platforms (Airbnb, VRBO, direct) against payout and bank records. Confirm nightly rates, cleaning fees, taxes, and adjustments align with expected revenue. Document any payout variances, missing transfers, or duplicate transactions for correction.
Listing & Calendar Alignment
Verify consistency of rates, availability, and guest information across your booking channels. Identify potential sync gaps, rate mismatches, or blocked-night errors that could cause overbookings or lost revenue. Provide a summary of recommended adjustments.
Communication & Workflow Continuity
Maintain and update message templates, check-in/check-out instructions, and escalation notes to ensure consistent tone and accuracy across guest interactions. This preserves professional continuity and reduces confusion or missed details during turnovers.
Weekly Operations Summary
Deliver a clear, formatted report summarizing the week’s reconciliations, booking metrics, and any identified discrepancies. Includes action notes for the property owner and a record suitable for accounting handoff.
Skills and tools
Industries