Designing web or mobile app for insurTech

Tiffany Teng

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Starting at

/hr

About this service

Summary

Tiffany's proven ability to deliver end-to-end product design solutions across various corporate settings in the insurance industry showcases her versatility and expertise.

Process

Phase 1: Discovery and Planning

Project plan: Finalise timeline, milestones, project requirements and scope.

Requirements gathering: Study all research materials to understand products, challenges, processes and business objectives.

Phase 2: Design

Synthesise: Create detailed user stories and user flow.

Prototyping: Create wireframes and mockups to visualise the app's functionality.

Feedback gathering: Present the potential solutions

Phase 3: Testing and iterations

Test plan: Create a test plan to outline test scenarios, test data and test environment.

Test report: Create a comprehensive report to summarise key findings and recommendations.

Phase 4: Documentation

Hand-off: Create design documentation to hand over to developers and designers.

Notes: Regular check-in sessions will be held to ensure that the design solutions align with your company's objectives.

What's included

Phase 1: Discovery and planning
Project plan: A record of the project's scope, requirements, design decisions, and timeline. In this phase, I will also gather requirements by studying existing reports and talking to the subject matter experts and the team to ensure that I meet the business objectives.
Phase 2: Design
Research documentation: A detailed document of the project's key findings, user flows, user stories and journey map that support the design solutions. Prototyping: Low-fidelity prototypes for initial concept exploration and high-fidelity prototypes that closely resemble the final app's appearance.
Phase 3: Testing and iterations
User testing and iterations: A detailed plan outlining task scenarios, approach and measurement plan. A comprehensive report summarising the key findings and recommendations.
Phase 4: Documentation and knowledge transfer
Measurement plan: A plan outlining what to track user behaviour, app performance, and key metrics. Documentation: Comprehensive documentation, including a sitemap, user flow, UX specification, design guidelines, user research, competitive analysis, and design exploration. Training materials: Training materials for your team on how to use and maintain the app.
Post-launch (optional)
Support plan: A plan outlining support services, such as bug fixes, updates, and ongoing maintenance.

Example projects