User research & analysis by Anush Ohanyan

User research & analysis by Anush OhanyanUser research & analysis by Anush Ohanyan

User research & analysis

Anush Ohanyan

Contact for pricing

About this service

Summary

As a UX researcher with a foundation in cognitive science, I conduct unbiased studies that uncover deeper user insights. My approach minimizes the influence of personal biases, even within collaborative settings, ensuring that the data you receive is objective and actionable.

What's included

User Research Report
A document outlining the research methodology, findings, insights, and recommendations includes qualitative and quantitative data analysis, visualizations, and actionable insights for product development. Format [PDF, Word, or Figjam file]
Customer Journey Map
A visual representation of a user's journey through a product or service, highlighting touchpoints, emotions, and pain points ++ supporting materials such as user quotes and observations. Includes actionable recommendations for improving the user experience. Artifact format [Figjam or Miro file]
Usability Testing Report
A summary of findings from usability testing sessions, including key usability issues, recommendations for improvement, and supporting evidence. Format [PDF, Word/Excel, or Figjam file]

Example projects