What's included

• User Research Report

  A document outlining the research methodology, findings, insights, and recommendations includes qualitative and quantitative data analysis, visualizations, and actionable insights for product development. Format [PDF, Word, or Figjam file]

• Customer Journey Map

  A visual representation of a user's journey through a product or service, highlighting touchpoints, emotions, and pain points ++ supporting materials such as user quotes and observations. Includes actionable recommendations for improving the user experience. Artifact format [Figjam or Miro file]

• Usability Testing Report

  A summary of findings from usability testing sessions, including key usability issues, recommendations for improvement, and supporting evidence. Format [PDF, Word/Excel, or Figjam file]