CONTENT & COMMUNITY MODERATOR: Ensuring safe & engaging spaces.

Starting at

$

20

/hr

About this service

Summary

Are you looking to foster a thriving, respectful, and engaged online community? Look no further! With nearly 7 years of experience in content and community moderation, I specialize in creating safe, vibrant, and dynamic spaces where your audience can connect and grow.
Why Choose My Services?
Experienced Moderation.
Community Engagement.
Content Quality Control.
Conflict Resolution.
Insightful Reporting.
Let’s work together to build an engaging and thriving online community that aligns with your brand’s vision and goals. Contact me today to elevate your community engagement and content moderation to the next level!

What's included

  • 1. Enforcing Community Guidelines

    Moderators ensure that players adhere to the game's rules and guidelines, fostering a positive and respectful gaming environment.

  • 2. Enforce Community Guidelines

    Enforce rules by removing inappropriate content, issuing warnings, and banning repeat offenders to maintain a respectful and safe community environment.

  • 3. Engage with Community Members

    Respond to questions, provide support, and engage in conversations to foster a sense of community and keep discussions active and positive.

  • 4. Report and Analyze

    Compile reports on community activity, highlighting trends, issues, and feedback. Provide insights to help shape future community strategies and content.

  • 5. Handle Escalations

    Address escalated issues or conflicts between members diplomatically, resolving disputes, and maintaining peace within the community.

  • 6. Content Creation and Curation

    Create and share relevant content, such as announcements, polls, and discussion prompts, to keep the community engaged and informed.

  • 7. Moderate User-Generated Content

    Review and approve user-generated content (e.g., posts, comments, photos) to ensure it meets the quality standards and aligns with the brand’s values.

  • 8. Implement Community Events

    Organize and oversee online events, such as Q&A sessions, live streams, and contests, to boost community interaction and engagement.

  • 9. Provide Feedback to the Business

    Offer insights and feedback from the community to the business client, helping them understand user needs, preferences, and areas for improvement.

  • 10. Crisis Management

    Quickly respond to and manage crises or negative situations, such as PR issues or technical problems, to mitigate impact and maintain community trust.


Skills and tools

Community Manager
Content Moderator
Community Support Specialist
Azure
HootSuite
Salesforce
Slack
Zendesk

Work with me