Usability testing

Starting at

$

2,500

About this service

Summary

Are you struggling to understand why your users are not converting into paid customers? Unsure why they are dropping out of the funnel at key junctions in your product? Running usability tests with some representative users can quickly shed some light on the user behaviors you are seeing, and help quickly improve the usability of your product!

What's included

  • Recruit 5 users

    I'll use userinterviews.com to find 5 unbiased representative users to test your product.

  • Presentation of Findings

    Live Video presentation of a deck with insights, opportunities and recommendations on how to improve the usability of their product or prototype

  • Video Recording and Notion Documentation

    A Notion Database containing full documentation of the user testing sessions including individual insights, a link to each video session, and a pass/fail task matrix

Recommendations

(5.0)

Aaron Youngren • RedBalloon.work

Client • Aug 15, 2023

Lance delivered way above our expectations! Lance's analysis of our core UX flows was expert-level yet easy to understand and take action on. Lance leveraged his many years of experience to help us see both larger growth opportunities and easy wins. His analysis saved us months of research, and prevented us from working on things that are "good enough." I have no doubt that we will increase conversions because of Lance's help. Great work!

Chris Mackey • Bluebid Homes

Client • Jul 6, 2023

Lance has been made a huge difference at Bluebid. He has dramatically improved our UI/UX in a short amount of time, and we look forward to our next engagement with him. Lance is an absolute pleasure to work with, and I always look forward to discovering what he has in store for our user community.


Duration

2 weeks

Skills and tools

User Researcher
UX Designer
UI Designer
Figma
Google Analytics
Hotjar
Loom
Notion

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