Onboarding & Offboarding for Client/Employees
Contact for pricing
About this service
Summary
What's included
Onboarding Process Design
Connected with your hiring process, welcome new joiners to the team and set them up for success from day 1. Help them understand how to fit quickly into the team culture. Identify the attitudes, skills, and knowledge they need to excel in their role & responsibilities quickly.
Offboarding Process Design
Team members can leave for a better career option, personal reasons, and disciplinary reasons. The process is to facilitate these situations smoothly. For the majority of the cases, it should be a positive closure, thanking them for their contributions, receiving honest feedback of their experience for the team's ongoing improvement and leaving the door open for future collaboration. In the cases of disciplinary action, emphasis is made on why this decision was made but hopeful that if lessons are learnt, the team member still has a bright future. Supporting documents & videos may be provided to facilitate this process.
Skills and tools
Customer Success Manager
Business Consultant
Project Manager
G Suite
Microsoft Office 365
monday.com
Slack
WordPress