Onboarding & Offboarding for Client/Employees by Paul WongOnboarding & Offboarding for Client/Employees by Paul Wong
Onboarding & Offboarding for Client/EmployeesPaul Wong
Preparation Phase - needs analysis, crafting the process & messages that represent your team/organization, designing the process & content for your approval.
Execution Phase - testing the process & content, going live on real participants.
Evaluation Phase - refining the process & content from feedback, handover to you.

What's included

Onboarding Process Design
Connected with your hiring process, welcome new joiners to the team and set them up for success from day 1. Help them understand how to fit quickly into the team culture. Identify the attitudes, skills, and knowledge they need to excel in their role & responsibilities quickly.
Offboarding Process Design
Team members can leave for a better career option, personal reasons, and disciplinary reasons. The process is to facilitate these situations smoothly. For the majority of the cases, it should be a positive closure, thanking them for their contributions, receiving honest feedback of their experience for the team's ongoing improvement and leaving the door open for future collaboration. In the cases of disciplinary action, emphasis is made on why this decision was made but hopeful that if lessons are learnt, the team member still has a bright future. Supporting documents & videos may be provided to facilitate this process.
Contact for pricing
Tags
G Suite
Microsoft Office 365
monday.com
Slack
WordPress
Business Consultant
Customer Success Manager
Project Manager
Service provided by
Paul Wong Malaysia
Onboarding & Offboarding for Client/EmployeesPaul Wong
Contact for pricing
Tags
G Suite
Microsoft Office 365
monday.com
Slack
WordPress
Business Consultant
Customer Success Manager
Project Manager
Preparation Phase - needs analysis, crafting the process & messages that represent your team/organization, designing the process & content for your approval.
Execution Phase - testing the process & content, going live on real participants.
Evaluation Phase - refining the process & content from feedback, handover to you.

What's included

Onboarding Process Design
Connected with your hiring process, welcome new joiners to the team and set them up for success from day 1. Help them understand how to fit quickly into the team culture. Identify the attitudes, skills, and knowledge they need to excel in their role & responsibilities quickly.
Offboarding Process Design
Team members can leave for a better career option, personal reasons, and disciplinary reasons. The process is to facilitate these situations smoothly. For the majority of the cases, it should be a positive closure, thanking them for their contributions, receiving honest feedback of their experience for the team's ongoing improvement and leaving the door open for future collaboration. In the cases of disciplinary action, emphasis is made on why this decision was made but hopeful that if lessons are learnt, the team member still has a bright future. Supporting documents & videos may be provided to facilitate this process.
Contact for pricing