Summary

FAQs

• How do I start a project with you?

  To start, I will open a contract on contra and send it to you to sign off and fund the agreed project fee on escrow to kick off the project. If you already have a clear briefing, great! If not, I will send you a brand questionnaire to fill out before we get started.

• How long does the design process take?

  Timelines depend on the scope of work and deliverables. You will get regular updates, and I aim to deliver the first concepts within the first week of the project kickoff.

• How does the revision process work?

  Each project includes a set number of revisions. After the initial concepts, you provide feedback, and I refine the design accordingly. I'm flexible and always ensure my client is satisfied, but if we significantly exceed the agreed revisions, additional fees will apply. I charge hourly for revisions, and my minimum billable is $46.

• What files do I receive at the end of the project?

  You will receive a structured folder with all essential file formats for the project in both web and print color modes.

• Do you offer refunds?

  Due to how demanding my line of work is, I only refund 50% of the project fees on the rare occasion when a client decides to cancel a project in the research & ideation stage. Please note that I do not offer refunds after this stage.