Competency Framework Development

Shahd Kandiel

Contact for pricing

About this service

Summary

I design practical, tailored competency frameworks using SHL’s Universal Competency Framework as a foundation, adapted to reflect each company’s values, culture, and objectives. My approach ensures the framework is aligned with business goals and easy for managers to apply across hiring, development, and performance.

Process

Discovery & Briefing We start with a consultation to understand your business goals, company values, culture, and talent priorities.
Role & Structure Review Analyze your current structure, job families, and key responsibilities to define what success looks like across departments.
Framework Design Build or adapt competencies using SHL’s Universal Competency Framework, tailored to reflect your organization’s unique culture and needs. (Deliverable 1: Company Competency Framework)
Competency Mapping Map the right competencies to each job family and role, ensuring alignment with responsibilities and seniority levels. (Deliverable 2: Functional Competency Mapping)
Refinement & Validation Review the draft framework with key stakeholders to fine-tune language, structure, and real-world relevance.
Delivery & Handover Share final framework documents and mapping matrix, with optional implementation guidelines or a stakeholder presentation deck for internal rollout.

What's included

  • Master Competency Framework

    A comprehensive document outlining core, functional, and (if applicable) leadership competencies with clear definitions and behavioral indicators at different levels of proficiency.

  • Role-Based Competency Mapping

    A matrix showing which competencies apply to each job family, cascaded down to individual roles based on responsibilities and seniority.

  • Implementation Guidelines (Optional)

    A brief guide on how to use the framework in hiring, performance management, and employee development.

  • Stakeholder Presentation (Optional)

    A visual summary slide deck to present the framework internally, supporting leadership buy-in, manager alignment, and smooth adoption.

Skills and tools

Human Resources Consultant

Recruiter

Canva

Canva

Microsoft Office 365

Microsoft Office 365

Notion

Notion

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