Turn an unclear business need or inconsistent process into documented requirements and a workable delivery scope.

I help software teams and agencies understand how work happens, identify gaps and define what needs to change. Engage me for a specific requirements task, a workflow improvement project or analysis support within a larger engagement.

Depending on the agreed scope, support can include: • Stakeholder discovery and requirements clarification. • Current-state and proposed workflow mapping. • Business requirements, PRDs and functional specifications. • User stories, acceptance criteria and prioritized backlogs. • Ownership, handoff and exception handling. • SOPs, process documentation and decision records. • UAT planning and requirements clarification during delivery.

Deliverables may include process maps, a requirements document, user stories, acceptance criteria, an SOP or a prioritized improvement plan. Your proposal will specify the selected outputs and review rounds.

To get started, share the business objective, current process or product, available documentation, stakeholders and deadline. We will agree the process boundary, deliverables, dependencies and acceptance criteria before work begins.

Software development, production integrations and ongoing implementation are excluded unless separately agreed. Where automation is relevant, recommendations will distinguish rules-based tasks, suitable AI assistance and decisions requiring human review.