• A current workflow map showing the main steps, owners, inputs and handoffs.
• An assessment of where AI, rules-based automation and manual work fit.
• An agreed future workflow with human review points and acceptance criteria.
• Implementation of one bounded workflow within the agreed tools, access and scope.
• Testing against the agreed acceptance criteria, including relevant exceptions.
• Documentation and handover explaining how to operate the workflow and where people need to review or approve the work.