Customer Onboarding Design & Implementation/Customer Support Erinma Chi-Okoro
Most companies lose customers in the first 14 days. I fix that.
What I offer:
Onboarding flow design (email + product + human touchpoints)
Time-to-value optimization
Activation tracking systems
SOPs for onboarding teams
Deliverables:
Onboarding Journey Map
Email Sequences / Automation Flow
KPI Dashboard (activation, drop-off)
Example work
Erinma's other services
Starting at$15 /hr
Tags
Customer.io
Customer Service
Customer Success Manager
Customer Support Representative
Service provided by
Erinma Chi-Okoro Port Harcourt, Nigeria
- 5.00
- Rating
- 3
- Followers
Customer Onboarding Design & Implementation/Customer Support Erinma Chi-Okoro
Starting at$15 /hr
Tags
Customer.io
Customer Service
Customer Success Manager
Customer Support Representative
Most companies lose customers in the first 14 days. I fix that.
What I offer:
Onboarding flow design (email + product + human touchpoints)
Time-to-value optimization
Activation tracking systems
SOPs for onboarding teams
Deliverables:
Onboarding Journey Map
Email Sequences / Automation Flow
KPI Dashboard (activation, drop-off)
Example work
Erinma's other services
$15 /hr