Focused DiagnosticFrank Rodriguez
You shipped an AI feature. Users found it, tried it, and didn't come back. The reason is usually visible in the interface, not the model. In moderated sessions on a single AI assist panel, 5 of 8 users interpreted the AI's suggestions as static help content. The feature was working. The interface wasn't showing its work.
This diagnostic reviews one AI feature in depth. 72 hours. No calls, no meetings, no waiting.
The findings identify what is breaking trust or comprehension in that feature, ranked by how much each issue costs you, with a specific fix for each. No broad audit, no padding.
What's included
Prioritized findings report. Every issue is ranked by severity, with a specific fix.
Annotated screens. The feature was reviewed screen by screen with specific callouts.
Recorded walkthrough. A narrated pass through the findings, ready to share with your team.
72-hour turnaround. Fixed price, no scope creep, no surprise invoices.
What gets reviewed
One AI feature. Entry point, first use, error states, and the moments where trust is won or lost.
This is right for you if
You already know which feature is underperforming and want a fast, precise answer.
You would rather fix one thing well than commission a broad audit.
You need to find the findings that your team can act on in this sprint.
Who runs it
Every diagnostic is run personally by Frank Rodriguez. 20 years of product design experience shipping AI features at Intuit (QuickBooks, TurboTax) and Workday.
Frank's other services
Starting at$600
Duration3 days
Tags
AI Features
UX Diagnostic
Service provided by
Frank Rodriguez San Francisco, USA
Focused DiagnosticFrank Rodriguez
You shipped an AI feature. Users found it, tried it, and didn't come back. The reason is usually visible in the interface, not the model. In moderated sessions on a single AI assist panel, 5 of 8 users interpreted the AI's suggestions as static help content. The feature was working. The interface wasn't showing its work.
This diagnostic reviews one AI feature in depth. 72 hours. No calls, no meetings, no waiting.
The findings identify what is breaking trust or comprehension in that feature, ranked by how much each issue costs you, with a specific fix for each. No broad audit, no padding.
What's included
Prioritized findings report. Every issue is ranked by severity, with a specific fix.
Annotated screens. The feature was reviewed screen by screen with specific callouts.
Recorded walkthrough. A narrated pass through the findings, ready to share with your team.
72-hour turnaround. Fixed price, no scope creep, no surprise invoices.
What gets reviewed
One AI feature. Entry point, first use, error states, and the moments where trust is won or lost.
This is right for you if
You already know which feature is underperforming and want a fast, precise answer.
You would rather fix one thing well than commission a broad audit.
You need to find the findings that your team can act on in this sprint.
Who runs it
Every diagnostic is run personally by Frank Rodriguez. 20 years of product design experience shipping AI features at Intuit (QuickBooks, TurboTax) and Workday.
Frank's other services
$600