Technical Support & IT Assistance

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About this service

Summary

I provide remote technical support to keep your systems running smoothly. Whether you need help troubleshooting software issues, managing emails, optimizing settings, or organizing digital files, I offer clear guidance and practical solutions. I also assist with basic website updates, cloud storage management, and general tech support to ensure everything functions efficiently.

What's included

  • Technical Issue Troubleshooting

    Receive a detailed report of identified issues and step-by-step solutions. I will diagnose software, email, or system issues and provide clear, actionable solutions. Includes up to two revisions if the issue persists.

  • Email & Account Setup

    Get properly configured email and user accounts for smooth communication. I will set up or optimize email accounts, configure settings, and ensure security best practices.

  • System & Software Optimization

    Receive a performance report and implemented optimizations. I will review and adjust system settings, remove unnecessary files, and optimize software to improve speed and efficiency.

  • Cloud Storage Organization

    Get a structured, easy-to-navigate cloud storage system. I will organize and categorize files in Google Drive, OneDrive, or other platforms, ensuring a clear structure for easy access.

  • Basic Website & Tech Support

    Get minor website updates and tech support for common issues. I can assist with simple website edits, troubleshooting connectivity problems, or guiding you through tech-related challenges.


Skills and tools

IT Specialist

Technical Support Specialist

Healthcare IT Support Specialist

AnyDesk

AnyDesk

LibreOffice

LibreOffice

Obsidian

Obsidian

Slack

Slack

Zendesk

Zendesk

Industries

IT Infrastructure
IT Infrastructure