Customer Success Managment
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About this service
Summary
I offer comprehensive customer success management, providing excellent support via email and phone, while also handling advanced tasks like upselling, contract negotiations, and churn prevention. My focus is on delivering a seamless, positive experience that strengthens client relationships and drives long-term growth. With a proactive approach, I ensure your customers feel valued and supported at every stage.
What's included
Comprehensive Customer Success Management & Retention
I provide exceptional customer success management services, handling everything from basic support via email and telephone to more advanced tasks like upselling, contract negotiations, and churn prevention. My goal is to ensure a seamless and positive experience for your clients, fostering long-term relationships while driving growth and retention. Through proactive communication and a deep understanding of client needs, I help businesses maximize customer satisfaction and loyalty.
Example projects
Skills and tools
Customer Success Manager
Customer Support Representative
Community Manager
Freshdesk
HubSpot
Intercom
Slack
Zendesk
Industries
E-Commerce
FinTech
Real Estate
Work with me