Virtual Business Support

Shana Nelson

Starting at

900

/mo

About this service

Summary

This package is built for growing businesses that need consistent, strategic support each month. I provide up to 20 hours of focused assistance, helping you stay on top of projects, streamline your client workflows, and manage your CRM with care. With a 24-hour task turnaround, you’ll gain a responsive partner who keeps things moving smoothly.

Process

rocess – Growth Support

1. Discovery Call (15–20 mins) We’ll discuss your workflows, upcoming projects, and client journey pain points to tailor the support to your business growth goals.

2. Onboarding & Workflow Integration You’ll receive a welcome guide and set up access for tools like your CRM, calendar, project system, and email. We’ll also map out your task priorities.

3. Task Flow Setup You send tasks via email, a shared task board (like ClickUp or Trello), or shared docs. I’ll confirm requests, track hours, and update you weekly.

4. Strategic Support (Up to 20 Hours/Month)

Project coordination

CRM pipeline updates and tracking

Client onboarding follow-up & setup

Light admin and task organization

Tasks are completed within 24 hours during business days.

5. Monthly Review We review wins, upcoming needs, and make improvements to how support is delivered.

FAQs

What’s the difference between this and Starter Support?
Growth Support is more hands-on and strategic — designed for businesses that are scaling. It includes project and client onboarding help, with faster 24-hour turnaround and more hours.
What if I need more than 20 hours?
I’ll notify you as we approach your limit, and we can either roll over to Premium Ops Support or add hours on a flexible basis.
How will we communicate?
We’ll use your preferred method: email, Slack, ClickUp comments — plus a weekly update to keep everything aligned.

What's included

Virtual Business Support
For growing businesses looking for a consistent support system. 1. Up to 20 hours/month of strategic support 2. Project coordination 3. CRM data management and pipeline tracking 4. Client onboarding support 5. 24-hour task turnaround

Recommendations

(5.0)

Samantha Mcmoriss • Luxe Galz

Client • Feb 8, 2023

Recommended

I am pleased to write a recommendation for the product listing job that was completed by Shana Nelson. The job was executed with great attention to detail, ensuring that all information was accurately entered and presented in a professional manner. The final outcome was clear and concise product listing that effectively showcased the products and descriptions. Shana Nelson showed a strong work ethic and a commitment to delivering high-quality results, consistently exceeding expectations.

Skills and tools

Executive Assistant

Virtual Assistant

Business Administration