Virtual Business Support

Shana Nelson

Starting at

1,850

/mo

About this service

Summary

This high-level package is designed for busy teams that need hands-on operational support and process optimization. With up to 40 hours a month, I offer comprehensive project tracking, workflow management, and internal coordination—keeping your backend streamlined and your team in sync. You’ll receive priority same-day responses and weekly reporting so nothing slips through the cracks.

Process

1.Deep-Dive Kickoff Call (30 mins) We’ll map out your operations, recurring needs, and current inefficiencies to design a support system that fits your flow.

2. Onboarding + Systems Audit I’ll set up shared workspaces, get access to project tools/CRMs, and evaluate how to improve task delegation, reporting, and team collaboration.

3. Ongoing Ops Management (Up to 40 Hours/Month)

End-to-end project tracking

Weekly progress updates

CRM maintenance and data hygiene

Workflow cleanup and SOP refinement

Internal coordination (with your team or clients)

4. Communication & Reporting Expect same-day task responses and weekly status updates sent via email, Slack, or your preferred platform.

FAQs

What makes this different from other packages?
This is the most hands-on tier. It includes higher availability, faster response time, advanced tracking/reporting, and full workflow management for teams who need seamless operational support.
Will you work directly with our clients or team?
Absolutely — I can coordinate across departments or support client-facing updates as needed, acting as an extension of your operations.
Is this support flexible week-to-week?
Definitely. We’ll review your priorities regularly, and I’ll shift focus based on your project cycle, deadlines, or internal bottlenecks.

What's included

Premium Business support
This high-level package is designed for busy teams that need hands-on operational support and process optimization. With up to 40 hours a month, I offer comprehensive project tracking, workflow management, and internal coordination—keeping your backend streamlined and your team in sync. You’ll receive priority same-day responses and weekly reporting so nothing slips through the cracks.

Recommendations

(5.0)

Samantha Mcmoriss • Luxe Galz

Client • Feb 8, 2023

Recommended

I am pleased to write a recommendation for the product listing job that was completed by Shana Nelson. The job was executed with great attention to detail, ensuring that all information was accurately entered and presented in a professional manner. The final outcome was clear and concise product listing that effectively showcased the products and descriptions. Shana Nelson showed a strong work ethic and a commitment to delivering high-quality results, consistently exceeding expectations.

Skills and tools

Executive Assistant

Personal Assistant

Virtual Assistant