Your website is your digital storefront and the meeting place between you and your customers. As a business owner, knowing what’s working and what isn’t so that you can make informed decisions is key. Is your brand messaging clear and engaging? Is your website navigation easy to use? Is your offering aligned with your customers? Let’s find out.

This discovery project is designed for entrepreneurs and independent business owners of small and medium brands who are looking for:

Detailed insights into how their website flows and feels

Clear, practical steps on what improvements to prioritise for the greatest returns right now.

At the end of this mini-discovery project, you will have:

Insights into your Business, Brand, and Customers. In particular how your current website is aligning with your customer’s goals and expectations.

A detailed overview of your entire website experience from the flow and navigation to the storytelling and copywriting. Uncovering friction points and opportunities in:

A detailed final report of tangible insights with practical steps that you can implement right away to improve your website experience.

How does it work?

There are 3 phases:

The first is an exploration of your business, your brand, your customers, and how they’re interacting across your website.

The second phase is a Website Review analysing storytelling, navigation, and customer journey.

These 2 elements are then brought together in a final report with prioritised recommendations and next steps.

“There was so much attention to detail in the report and the website audit covered every element of the site, from customer analytics to the user journey and everything in between. Robert created a strategy going forward, recommending next steps to following his assessment and findings.”