UX Audit to improve usability and retention

Nicoleta Morariu

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About this service

Summary

Why work with me?
With 8+ years of experience in UX Design and Product Management, including 7 years in a mobile development agency, I've had the opportunity to work with amazing clients and design apps that have reached over 20 million users.
I thrive on collaborating with cross-functional teams—whether it's developers, PMs, or stakeholders—and enjoy managing and designing multiple projects at once. This experience allows me to create well-rounded solutions that meet both business goals and user needs.
With a background in Sociology and Psychology, I bring a deeper understanding of user behaviour to my design process. This helps me craft experiences that aren't just functional but truly connect with users on a cognitive and emotional level, ensuring designs that are both effective and engaging.

What's included

  • Kick-off Call

    If needed we can have a call to understand your needs and expectations. Getting some insight into your business goals and user needs will help me make impactful recommendations.

  • Proposal & Agreement

    Choose how the report will be delivered: • PDF / Presentation deck with screenshots, categorised issues & recommendations for improvements • Comments directly on your Figma file

  • Detailed Audit Report

    A comprehensive document analysing each part of the user experience, including usability, accessibility, functionality, and visual design. It Includes • A list of usability issues, ranked by severity, with suggested priority levels for fixing each one • Analysis of the product's accessibility, highlighting compliance issues and recommendations for meeting accessibility standards • Actionable recommendations, showing a thorough approach to improve usability and accessibility • Screenshots of the current interface with notes highlighting problem areas, issues, and inconsistencies

Skills and tools

UX Engineer

UX Designer

Figma

Figma

Keynote

Keynote

More services

Complete User Journey / UX Design

Example projects

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