UX Audit
Boseul kim
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About this service
Summary
These are my steps for approaching a UX audit:
1. Understand business objectives.
2. Define platforms and user journeys.
3. Perform heuristic evaluation for usability and accessibility.
4. Compile findings and recommend improvements.
3 main reasons to conduct a UX audit
1. Improve business metrics
UX audits can help identify areas of poor user experience, leading to solutions for business issues such as high churn rates and falling conversions that ultimately grow the business.
2. Discover issues and improve usability
UX audits can help companies identify and fix bugs that may have been missed, which is especially important for those who frequently release updates and new features but lack the time for thorough testing.
3. Prioritize user needs
Data obtained from a UX audit helps prioritize important user needs and leads to happier, more satisfied users.
What's included
Detailed UX Audit Report
Detailed UX Audit report on the usability and accessibility of your design, ensuring compliance with WCAG guidelines.
Screenshots with Annotations of the selected pages
The report will contain notes for each selected page involved in every user journey.
Proposed recommendations
The proposed recommendations, aimed at enhancing usability and boosting conversions, will be included in the report.
Skills and tools
User Researcher
UX Designer
Product Designer
Figma
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