Fractional Customer Success & Revenue Operations Consultant
Starting at
$
70
/hrAbout this service
Summary
With over 9 years of experience in SaaS, telecom, and e-commerce, I specialize in transforming Customer Success operations to drive retention, optimize revenue, and align cross-functional teams.
What's included
Churn Audit
Retention Audit: A comprehensive review of current customer retention strategies with actionable insights.
Revenue Operations
CS Ops Setup: Implementation of health score models, automated playbooks, and data-driven strategies
Onboarding/Implementation
Workshops and sessions to bridge gaps between sales, product, and customer success teams
Industries
E-Commerce
Beauty
Retail