Fractional Customer Success & Revenue Operations ConsultantIsmael Bamba
With over 9 years of experience in SaaS, telecom, and e-commerce, I specialize in transforming Customer Success operations to drive retention, optimize revenue, and align cross-functional teams.
What's included
Churn Audit
Retention Audit: A comprehensive review of current customer retention strategies with actionable insights.
Revenue Operations
CS Ops Setup: Implementation of health score models, automated playbooks, and data-driven strategies
Onboarding/Implementation
Workshops and sessions to bridge gaps between sales, product, and customer success teams
Ismael's other services
Starting at$70 /hr
Tags
Gorgias
HubSpot
Klaviyo
Shopify
Account Manager
Customer Success Manager
Sales Manager
Service provided by
Ismael Bamba Toronto, Canada
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- Followers
Fractional Customer Success & Revenue Operations ConsultantIsmael Bamba
Starting at$70 /hr
Tags
Gorgias
HubSpot
Klaviyo
Shopify
Account Manager
Customer Success Manager
Sales Manager
With over 9 years of experience in SaaS, telecom, and e-commerce, I specialize in transforming Customer Success operations to drive retention, optimize revenue, and align cross-functional teams.
What's included
Churn Audit
Retention Audit: A comprehensive review of current customer retention strategies with actionable insights.
Revenue Operations
CS Ops Setup: Implementation of health score models, automated playbooks, and data-driven strategies
Onboarding/Implementation
Workshops and sessions to bridge gaps between sales, product, and customer success teams
Ismael's other services
$70 /hr