Customer Support Overflow (Bilingual)
Starting at
$
70
/hrAbout this service
Summary
I handle customer operations and administrative tasks to keep your business running smoothly, including CRM cleanup, documentation, reporting, and customer communication. Bilingual in French/English, I support both Canadian and international teams. Perfect for founders needing reliable, fast operational help.
What's included
CRM Cleanup Package
Contact deduplication Tagging refresh Pipeline cleanup Account notes organization
Customer Communication Support
Drafting emails Following up with customers Writing summaries Scheduling calls
Ticketing & Support Triage
Sorting incoming issues Escalation to correct team Status updates
Documentation & SOP Writing
Templates How-to guides KB entries
Reporting & Spreadsheet Work
Weekly reports Customer lists Usage tracking sheets
Skills and tools
Industries
Customer Service
E-Commerce
Beauty