Web & Mobile App Design

Contact for pricing

About this service

Summary

We believe that successful product design goes beyond just creating something that looks good. We offer valuable insights into digital product retention and engagement. Our approach prioritizes the customer experience and uses leading indicators to optimize retention and prevent churn. By understanding the user journey and gauging customer satisfaction, we proactively address issues and maintain user loyalty.

Process

Discover our Competitive Edge

We believe that successful product design goes beyond just creating something that looks good. Dive into the values guiding our work and explain how they shape our products.

  • Business-Driven Design Decisions

With extensive experience in the tech industry, we offer valuable insights into digital product retention and engagement. Our approach prioritizes the customer experience and uses leading indicators to optimize retention and prevent churn. By understanding the user journey and gauging customer satisfaction, we proactively address issues and maintain user loyalty.

  • We Walk Miles in Your Customer Shoes

It’s important to understand the needs and pain points of your target audience. We conduct thorough research to gain an understanding of your users' behavior, preferences, and goals. This allows us to create intuitive and user-friendly interfaces that cater to their specific needs.

  • We Help You Find Your Optimal Tech Stack

Each client's needs are unique. Some require custom code, while others benefit from scalable components for their MVP. Our team is well-versed in various technologies and understands their advantages and drawbacks. We carefully assess the most suitable approach for your project, considering factors such as technology type and vendor selection, from freelancers to large agencies. We prioritize asking detailed questions to recommend the ideal developer for your design handoff, or we can collaborate with your existing development team to bring your product to life.

  • Avoid Headaches

Streamlining the design process is crucial for cost savings and avoiding headaches. That's why we prioritize comprehensive documentation and prototyping to capture elements such as active states, hovers, mobile views, and user journeys. This approach facilitates handoff to developers, reducing their involvement, inquiries, and hence your expenses. Our goal is to provide you with a smooth product development experience.

What's included

  • Needs check

    We verify and develop ideas and Improve UX/UI

  • Discovery

    Design Workshop, Scoping Session, Design Thinking

  • UX prototyping

    Low-fi mockups, Interactions, UX Audit

  • UI Design

    Design system, High-fi mockups, Motion Design

  • Assesment of Technology

    Coded, No-code applications, Motion design

Recommendations

(5.0)

Brendan Hsu • ACRE Partner

Client • Aug 20, 2024

Santiago at Charly Agency is my go-to guy when it comes to anything related to web development and design. He’s not just good at the technical stuff—he’s got a solid grasp on copywriting, marketing, sales, and branding, which is rare to find. I’ve sent several referrals his way, and he’s taken great care of each one, making sure they’re happy and getting what they need. He helped us rebuild our company website at Aerial Canvas, and his input on the creative direction was spot on. Santiago’s als

Charly was great to work with - they took time to understand our vision and gave tailored suggestions that followed our overall theme. Mauricio and Santiago made sure our website was exactly as we hoped and we love the final result!

I was really happy about the approach and the proposed solution from the team. One can tell that they have a lot of experience, especially working with tech startups like mine. I will 100% hire them for future projects. Thank you guys!

Lille Bageri

Client • Jul 1, 2024

I loved the website Charly Agency crafted for my business. They captured my vision perfectly, delivering a sleek, stylish, and functional design. Their professionalism and responsiveness made the process seamless. Highly recommend!


Skills and tools

Mobile Designer
UX Designer
Product Designer
Adobe Illustrator
Autodesk Maya
Figma
Sketch

Work with me