Operations and Process Optimisation

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About this service

Summary

I work with businesses to streamline operations and create structured, scalable workflows tailored to their specific needs. I don’t use cookie-cutter solutions - I take the time to understand how your business works and craft processes, SOPs, and documentation that align with your team, operations, and goals. This is a done-for-you service, ensuring that everything from process audits to team training is handled, so you can focus on running your business efficiently.

What's included

  • 1️⃣ Comprehensive Process Audit & Documentation Review

    A deep dive into your current workflows, analysing inefficiencies, redundancies, and bottlenecks. This assessment will identify gaps and areas for improvement, ensuring that your business processes align with best practices for operational efficiency.

  • 2️⃣ Gap Analysis & Process Redesign

    Once inefficiencies are identified, we map out streamlined workflows, removing unnecessary steps and restructuring processes to improve clarity, execution speed, and team alignment.

  • 3️⃣ Standardised SOP Creation (Up to 10 Core Processes)

    Clear, structured SOPs are created for your most critical business operations, ensuring that tasks are completed consistently across teams. Each SOP includes step-by-step instructions, responsibilities, and key success metrics to improve execution.

  • 4️⃣ Team Training & Implementation Support

    To ensure seamless adoption, your team will receive comprehensive training on the new processes. This includes interactive walkthroughs, Q&A sessions, and ongoing support, allowing for a smooth transition and immediate integration into daily operations.

  • 5️⃣ Custom SOP & Workflow Documentation Template

    A reusable, fully customisable template designed for future SOP creation and process management. This ensures that as your business scales, new workflows can be documented consistently without starting from scratch.


Skills and tools

Business Analyst

Business Consultant

Business Strategist

G Suite

Miro