SleepEasy™️ 😌 — On-Call Support

Pro

Anna Bullock

Starting at

597

/mo

About this service

Summary

Keep an expert workspace builder on call, up to 4 hours per month for troubleshooting and even feature building. Receive weekly reports of new features and releases—catered to YOUR workflows and needs. As a BONUS, 30% discounts on any implementation services and first access to deals, webinars, and other events from Anna.

Process

Kickoff Call

meet with Anna to discuss workflows

confirm priorities in platform update

Review Weekly Reports

enjoy Anna’s weekly reports catered to your needs

give feedback on what you enjoy

share ideas of new priorities to include in future reports

Monthly email/meeting support

share troubleshooting needs and get support

relay ideas, big and small, to see them come to life

FAQs

What software platforms do you support?
Good news. 😁 Anna specializes in keeping up to date with most Project Management, CRM, Work Management, and Automation platforms in the SaaS ecosystem. Popular tools include Asana, ClickUp, Make.com, Trello, Notion, Monday.com, Zapier, and Hubspot. If for any reason the platform you request is not available, Anna will alert you immediately upon inquiry and any charge will be refunded.
What formats do you provide on-call support?
Email is the most common. Where appropriate, video or phone calls can be scheduled with priority access to Anna’s availability.
Can I get support for more than one tool in my tech stack?
Absolutely! You can add up to 20 available tools at $99/tool.

What's included

4 hours of email/meeting support
- up to 4 hours per month - hours roll over for up to 2 months (i.e. January hours can be used through the end of March) - email is first line of support - phone or video calls scheduled as needed - priority scheduling with Anna - Includes "Troubleshooting" & "Feature Building" listed below
Troubleshooting
- overcoming technical challenges - solving bugs where possible - coordinating with platform-based support for bug fixes
Feature Building
- bringing new ideas to life - creating new fields, hierarchy, and automation
Weekly Reports (with what’s relevant!)
- stay up to date on software releases and interesting new features of the tool(s) - get weekly catered reports relevant to your personal workflows and needs - save time parsing through emails and release notes by letting Anna cater this information to you and your team
VIP service discounts
If you ever need a project implementation from Anna, you receive a 30% discount to standard rates.
VIP RSVPs
Clients using this service are the first notified of any seasonal or one-time deals, free webinars, and other events from Anna.

Example projects

Mario | YouTube Management

Recommendations

(5.0)

Kyle Mashkoori

Client • Feb 7, 2025

Recommended

If you need assistance and/or training with Make.com, or another workflow mapping tool, hire Anna! I had a project that relied heavily on Make.com to automate complex business processes. As a first time user of the tool, I had questions that went beyond what was available online. Anna's knowledge of the tool combined with her ability to explain complex process automation in simple terms made all the difference. I personally can’t wait to work with Anna on another project Thank you Anna!

Skills and tools

Software Consultant

Technical Support Specialist

Project Manager