Chatbot Monthly Maintenance
Starting at
$
600
/moAbout this service
Summary
What's included
Monthly Performance Review Report
A comprehensive report detailing the chatbot’s performance metrics, including engagement rates, completion rates, user satisfaction scores (CSAT), and drop-off rates.
Conversation Log Analysis
Detailed analysis of conversation logs to understand user interactions, identify common issues, and recognize patterns in user behavior.
Bug Fixes and Technical Support
Timely resolution of any technical issues or bugs that arise, ensuring the chatbot functions smoothly.
Content and Response Updates
Regular updates to the chatbot’s content and responses based on user feedback, new product information, or business changes.
Feature Enhancements and Updates
Implementation of new features or enhancements to existing functionalities to improve the chatbot’s capabilities.
User Feedback Collection and Analysis
Collecting and analyzing user feedback to understand their experiences and areas where the chatbot can be improved.
Training Data Refinement
Updating and refining the chatbot’s training data to improve its natural language understanding (NLU)/knowledge base and accuracy.
Recommendations
(5.0)
Client • Jun 14, 2024
Recommended
Ebere is a great person to work with. Having handled most of my projects I can say she is a highly-skilled, experienced, and helpful professional with a positive attitude and I have no hesitation in recommending her to other potential clients.
