Your AI feature is live, or close to it, and something's off. Users don't trust it, don't use it, or use it once and never come back. I run an expert review of your AI feature's UX and hand you actionable fixes, not theory.
I review against the patterns that decide AI adoption: how the feature handles uncertainty, errors, latency, user trust and control. Fifteen years of UX practice plus daily agent building means I see both the design problems and the system ones.
What's included
Full walkthrough of your AI feature as a real user.
Review against human-AI interaction principles: trust, control, transparency, recovery.
Severity-ranked issues with specific fixes, not vague concerns.
Quick wins separated from structural fixes.
A recorded video walkthrough plus a written report.
Perfect for
Product teams with an AI feature underperforming on adoption or trust, or teams who want an expert pass before launch.
Your AI feature is live, or close to it, and something's off. Users don't trust it, don't use it, or use it once and never come back. I run an expert review of your AI feature's UX and hand you actionable fixes, not theory.
I review against the patterns that decide AI adoption: how the feature handles uncertainty, errors, latency, user trust and control. Fifteen years of UX practice plus daily agent building means I see both the design problems and the system ones.
What's included
Full walkthrough of your AI feature as a real user.
Review against human-AI interaction principles: trust, control, transparency, recovery.
Severity-ranked issues with specific fixes, not vague concerns.
Quick wins separated from structural fixes.
A recorded video walkthrough plus a written report.
Perfect for
Product teams with an AI feature underperforming on adoption or trust, or teams who want an expert pass before launch.