What's included

• Audit Report

  A structured document summarising all findings: - Analysis of key paths and navigation - Identification of UX friction points - Evaluation according to Nielsen's heuristics (clarity, feedback, consistency, errors, etc.) - Notes and observations by screen or step

• Advices

  Each issue detected is accompanied by: - A concrete explanation of its impact on the user experience - A simple, prioritised solution proposal - A severity level (minor, medium, critical) The objective: to provide a clear, jargon-free action plan that can be directly implemented by the product or development team.

• Figma Wireframes

  Simplified representation (low-fi or mid-fi) of the corrected key screens. - Redesigned content organisation. - Improved visual hierarchy and CTAs. - More intuitive navigation. - Concrete example of how the recommendations were put into practice. These wireframes serve as the basis for a future redesign or design system.

• Basic Personas

  2 to 3 representative profiles of your target users: - Main objectives - Pain points - Context of use These personas are used to frame recommendations without conducting a full user research study.

• High Fidelity Wireframes (on quotation)

  Interactive high fidelity wireframes representing the improved screens: - Revised visual and logical hierarchy - Simplified navigation and repositioned CTAs - Integrated messages, empty states and feedback - Optimised layout proposal (grids, sections, reusable components)