Starting at

$

4,995

About this service

Summary

Service Summary
A focused, 1 week sprint designed to uncover UX issues, align product direction, and surface strategic opportunities. Through a mix of audits, research, and analysis, I’ll evaluate your current product experience, understand your users and market landscape, and deliver clear, actionable recommendations to guide your next steps.
Who is this for?
Teams looking to improve usability and overall user satisfaction
Startups preparing for a redesign or upcoming feature development
Founders who want clarity on market positioning and product fit
Businesses needing to align stakeholders around UX priorities and next steps
What will I get at the end?
UX Audit Findings A breakdown of usability issues with severity and effort ratings to help prioritise fixes
Market & Competitor Analysis Insights into how your product compares in the current landscape, highlighting opportunities and gaps
Actionable Recommendations Clear next steps to improve your product’s UX, prioritised for impact and effort, ready to feed into your roadmap or design sprint

Process

1. Kickoff & Alignment We’ll begin with a short session to understand your product goals, challenges, and users. I’ll also request access to your product (live or staging), key user flows, and any relevant background materials.
2. Heuristic Audit & Experience Review A hands-on evaluation of your product against UX best practices, identifying friction points, gaps, and missed opportunities.
3. Market & Competitor Analysis A review of comparable products to benchmark your experience and surface opportunities for differentiation.
4. Journey Mapping & Prioritisation Mapping key user journeys to highlight pain points and prioritise improvements based on severity and effort.
5. Actionable Report & Walkthrough You’ll receive a clear, prioritised report with recommendations, plus a Loom walkthrough to guide you through the findings and next steps

FAQs

  • What do you need from me to get started?

    Access to your product (live or staging), plus any relevant context, like user goals, analytics, or known problem areas. I’ll guide you through everything during the kickoff session.

  • How long does a UX audit take?

    Most audits are completed within 1–2 weeks, depending on the size and complexity of the product.

  • Will I get design mockups as part of the audit?

    This service focuses on analysis and strategic recommendations. If you'd like to explore new design concepts or revised wireframes, I can offer that as an add-on or a follow-up engagement.

  • Can this audit be used to brief other designers or developers?

    Absolutely. The report is designed to be actionable and easy to share with internal teams or external collaborators.

  • Is this suitable for early-stage products or MVPs?

    Yes! A UX audit is especially useful before launching or iterating on an MVP. It helps identify key usability gaps and gives you a clearer path forward.

  • Do you offer ongoing design support after the audit?

    Absolutely, if you'd like help implementing the recommendations, I can support that through a follow-up design sprint or ongoing design work.

What's included

  • 📍 Current State Analysis

    A detailed, heuristic evaluation of your product, highlighting usability issues, friction points, and areas for improvement.

  • 🔎 Competitor & Market Analysis

    A review of how your experience stacks up against direct competitors and relevant benchmarks in your space.

  • 📋 Actionable Recommendations

    A clear, actionable list of design and UX improvements, prioritised by impact and effort to guide your next steps.


Duration

1 week

Skills and tools

UX Designer

UX Researcher

FigJam

FigJam

Figma

Figma