Customer Support Specialist | Email, Chat & Phone Support
Starting at
$
8
/hrAbout this service
Summary
What's included
Customer Support (Email & Chat)
Prompt and professional responses across email, chat, phone, WhatsApp, and social media (Facebook, Instagram, Twitter, LinkedIn).
CRM & Ticketing Management
Efficiently handle customer cases using Zendesk, HubSpot, Intercom, Freshdesk, Salesforce, Zoho Desk, and Gorgias
Administrative Support
Manage scheduling, data entry, document organization, inbox management, calendar coordination, travel planning, and report generation for seamless operations.
Workflow Automation
Optimize processes, automate repetitive tasks, and create SOPs for efficiency.
Knowledge Base Setup
Develop FAQs, help articles, and self-service resources to enhance customer support.
Recommendations
(5.0)
Client • Feb 28, 2025
Recommended
Prachi is an incredible recruiter! She helped me find top talent globally with ease. She understands hiring needs quickly, finds the right people, and makes the process seamless. Her expertise in sourcing, screening, and onboarding is outstanding. Plus, she’s great at communication and building strong relationships. If you need a recruiter who truly delivers, she’s the one. Highly recommend!
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