Customer Support Specialist | Email, Chat & Phone SupportPrachi J
Customers ghosting? Tickets piling up? Let’s fix that! 👊 With 6 years at YOR Health Inc., USA, I’ve tackled thousands of emails, chats, and calls—solving problems, calming storms, and making customers happy. From Zendesk wizardry to workflow magic, I ensure smooth support, quick resolutions, and top-notch service. Let’s turn your support from ‘meh’ to ‘wow’!
What's included
Customer Support (Email & Chat)
Prompt and professional responses across email, chat, phone, WhatsApp, and social media (Facebook, Instagram, Twitter, LinkedIn).
CRM & Ticketing Management
Efficiently handle customer cases using Zendesk, HubSpot, Intercom, Freshdesk, Salesforce, Zoho Desk, and Gorgias
Administrative Support
Manage scheduling, data entry, document organization, inbox management, calendar coordination, travel planning, and report generation for seamless operations.
Workflow Automation
Optimize processes, automate repetitive tasks, and create SOPs for efficiency.
Knowledge Base Setup
Develop FAQs, help articles, and self-service resources to enhance customer support.
Starting at$8 /hr
Tags
Freshdesk
HubSpot
Salesforce
Zendesk
Zoho CRM
Communications Specialist
Customer Support Representative
eCommerce Manager
Service provided by
Prachi J Nagpur, India
- 5.00
- Rating
- 2
- Followers
Customer Support Specialist | Email, Chat & Phone SupportPrachi J
Starting at$8 /hr
Tags
Freshdesk
HubSpot
Salesforce
Zendesk
Zoho CRM
Communications Specialist
Customer Support Representative
eCommerce Manager
Customers ghosting? Tickets piling up? Let’s fix that! 👊 With 6 years at YOR Health Inc., USA, I’ve tackled thousands of emails, chats, and calls—solving problems, calming storms, and making customers happy. From Zendesk wizardry to workflow magic, I ensure smooth support, quick resolutions, and top-notch service. Let’s turn your support from ‘meh’ to ‘wow’!
What's included
Customer Support (Email & Chat)
Prompt and professional responses across email, chat, phone, WhatsApp, and social media (Facebook, Instagram, Twitter, LinkedIn).
CRM & Ticketing Management
Efficiently handle customer cases using Zendesk, HubSpot, Intercom, Freshdesk, Salesforce, Zoho Desk, and Gorgias
Administrative Support
Manage scheduling, data entry, document organization, inbox management, calendar coordination, travel planning, and report generation for seamless operations.
Workflow Automation
Optimize processes, automate repetitive tasks, and create SOPs for efficiency.
Knowledge Base Setup
Develop FAQs, help articles, and self-service resources to enhance customer support.
$8 /hr