UX Research

vaishnavi mal

Starting at

/hr

About this service

Summary

Define the research problem: The first step in UX research is to identify the problem you want to solve or the question you want to answer. This could be something like "How can we improve the usability of our website?" or "What features do users want in our mobile app?"

Plan the research: Once you have identified the research problem, the next step is to plan the research. This involves deciding on the research methodology, the data collection tools, the participants, and the timeline.

Conduct the research: The next step is to conduct the research. This could involve a variety of methods such as surveys, interviews, usability testing, and observational research.

Analyze the data: Once you have collected the data, the next step is to analyze it. This involves reviewing the data, identifying patterns and trends, and extracting insights.

Interpret the findings: After analyzing the data, the next step is to interpret the findings. This involves understanding what the data means and how it relates to the research problem.

Communicate the findings: The final step is to communicate the findings to the relevant stakeholders. This could involve creating a report, making a presentation, or holding a workshop.

What's included

Research Plan
A detailed plan outlining the research methodology, objectives, scope, timeline, and participant criteria.
Interview and usability test protocols
A document that outlines the questions to be asked and the tasks to be performed during interviews and usability tests.
Raw research data
Raw data collected during research studies, such as audio or video recordings of interviews and usability tests, survey responses, and observational notes.
Research findings report
A comprehensive report outlining the research findings, insights, and recommendations for improvement. This report should include data analysis, key themes and insights, and recommendations for improvements.
Persona creation
A document that captures the key characteristics of your target user groups, such as demographics, needs, motivations, and behaviors.
Journey maps
A visualization of the user's journey and experience, from start to finish, including touchpoints and pain points.
Presentation
A presentation to stakeholders, project team or other interested parties that covers the research methodology, key findings, and recommendations for design improvements.