E-commerce Management

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About this service

Summary

I help small businesses and online sellers efficiently manage their e-commerce platforms so they can focus on growing sales rather than being buried in operations. My experience spans product uploads, inventory tracking, and customer service, ensuring your store runs smoothly, looks professional, and delivers an exceptional shopping experience.

FAQs

  • Which platforms do you work with?

    I’m experienced but not restricted to Shopify, WooCommerce, Etsy, and other popular e-commerce platforms.

  • Do I need to give you full store access?

    Store access depends on your needs. I can work with restricted permissions to ensure your security.

  • Can you help me with product descriptions?

    Absolutely. I can write persuasive, SEO-friendly descriptions that match your brand’s voice.

  • Will you manage customer complaints?

    Yes, I will handle them professionally to maintain your store’s positive image.

What's included

  • Product Upload & Optimization

    Upload products with accurate descriptions, titles, and high-quality images to boost sales appeal.

  • Inventory Management

    Monitor stock levels and update product availability to avoid overselling.

  • Order Processing

    Handle order confirmations, packing slips, and timely updates to customers.

  • Platform Updates

    Regularly update store design, banners, and promotional elements for fresh appeal.

  • Customer Service

    Respond to inquiries, returns, and feedback professionally to maintain brand reputation.

  • Sales Reports

    Provide weekly or monthly reports for tracking performance and making data-driven decisions.


Skills and tools

Customer Support Representative

eCommerce Manager

Sales Manager

BigCommerce

BigCommerce

Shopify

Shopify

Snowflake

Snowflake

Wix

Wix

WooCommerce

WooCommerce