Salesforce Developer, QA, Admin and DevOps.
Mohak Sharma
$
1,000
Quick hire service
About this service
Summary
Unlock the full potential of Salesforce with our comprehensive suite of services. From tailored development solutions and rigorous quality assurance testing to seamless administration and user support, we provide end-to-end expertise to optimize your Salesforce experience and drive business success.
Process
- Discovery and Requirements Gathering:
- Conduct initial meetings with stakeholders to understand business goals and requirements.
- Document detailed requirements for Salesforce customization, integration, and administration.
- Salesforce Development:
- Design custom solutions based on gathered requirements, including custom objects, fields, and relationships.
- Develop Visualforce pages, Lightning components, and Apex triggers to automate processes and enhance user experience.
- Integrate Salesforce with third-party systems and APIs to streamline data flow and processes.
- Quality Assurance (QA) Testing:
- Develop comprehensive test plans and test cases based on documented requirements.
- Execute test cases to ensure functionality meets business requirements and data integrity is maintained.
- Identify and report bugs and issues using a bug tracking system.
- Conduct regression testing to prevent and identify regression issues during system updates or changes.
- Salesforce Administration:
- Configure and customize Salesforce orgs based on documented requirements.
- Manage user accounts, roles, and profiles to control access and permissions.
- Setup and maintain security features, email templates, workflows, and approval processes.
- Perform data management tasks, including data imports, exports, and data cleansing activities.
- Deployment and Implementation:
- Deploy developed solutions and configurations to Salesforce environments.
- Conduct user acceptance testing (UAT) and gather feedback for final adjustments.
- Provide training and support for end-users to maximize adoption and utilization of Salesforce capabilities.
- Documentation and Knowledge Transfer:
- Document all customizations, configurations, and processes for future reference and compliance purposes.
- Conduct knowledge transfer sessions with stakeholders to ensure they understand and can maintain the implemented solutions.
- Post-Implementation Support:
- Provide ongoing support and maintenance services to address any post-implementation issues or enhancements.
- Continuously monitor system performance and availability, troubleshooting and resolving issues as they arise.
- Continuous Improvement:
- Collaborate with stakeholders to gather feedback and identify opportunities for further optimization and enhancement of Salesforce solutions.
- Stay updated on Salesforce best practices, new features, and updates to ensure ongoing success and alignment with business goals.
FAQs
What is Salesforce development?
Salesforce development involves customizing and extending the Salesforce platform to meet specific business requirements. This includes creating custom objects, fields, workflows, and integrations with third-party systems.
What is Salesforce quality assurance (QA)?
Salesforce QA ensures that the developed solutions meet the business requirements and function correctly. It involves creating and executing test plans and test cases to validate system functionality, data integrity, and performance.
What tasks does Salesforce administration involve?
Salesforce administration includes configuring and maintaining Salesforce orgs, managing user access and permissions, setting up security features, and performing data management tasks such as data imports and exports.
How do you ensure the security of Salesforce data?
We ensure the security of Salesforce data by implementing robust security features such as role-based access control, encryption, and IP restrictions. Regular audits and monitoring are also conducted to detect and prevent security breaches.
Can Salesforce be integrated with other systems?
Yes, Salesforce can be integrated with other systems using APIs and middleware solutions. This allows for seamless data exchange and process automation between Salesforce and third-party applications such as ERP systems, marketing automation platforms, and customer support systems.
What is the process for deploying Salesforce solutions?
The deployment process involves developing and testing the Salesforce solutions in a sandbox environment before deploying them to production. User acceptance testing (UAT) is conducted to ensure the solutions meet the end-users' requirements before final deployment.
How do you provide support after Salesforce implementation?
We provide ongoing support after Salesforce implementation through various channels such as email, phone, and online support portals. Our team of experts is available to address any issues, answer questions, and provide assistance with system maintenance and enhancements.
Do you offer training for end-users?
Yes, we offer training sessions for end-users to ensure they are proficient in using the Salesforce solutions. Training sessions cover topics such as navigating the Salesforce interface, entering data, running reports, and using specific features relevant to their roles.
How do you handle Salesforce updates and releases?
We stay updated on Salesforce releases and updates and proactively assess their impact on our clients' Salesforce environments. We conduct thorough testing of new features and functionalities before deploying them to production to ensure compatibility and minimize disruptions.
What is your approach to continuous improvement of Salesforce solutions?
We continuously evaluate our clients' Salesforce solutions to identify opportunities for optimization and enhancement. We collaborate closely with stakeholders to gather feedback, prioritize enhancements, and implement iterative improvements to maximize the value of Salesforce investments.
What's included
Salesforce Solutions
Customized Salesforce solutions tailored to specific business needs.
Customization
Implementation of custom objects, fields, and relationships for optimized data management.
UI/UX
Development of custom Visualforce pages, Lightning components, and Apex triggers for enhanced user experience and automation.
Integration
Integration with third-party systems and APIs to streamline processes and data flow.
Test Cases Preparation
Creation and execution of comprehensive test plans and test cases to ensure functionality meets business requirements (QA).
Data Cleansing
Verification of data integrity and accuracy through thorough testing of data entry and manipulation processes (QA).
User Management
User management, including creation, activation, and deactivation of user accounts (Administration).
Admin Configurations
Role and profile management to control access and permissions based on user roles (Administration). Configuration of email templates, workflows, and approval processes for automated business processes (Administration).
Business Analyst
Documentation of customizations, testing processes, and system configurations for knowledge transfer and compliance purposes.
Example projects
Duration
1 week
Skills and tools
Industries
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