I will serve as a UX Researcher conducting human-centered methodologies that help inform design decisions.

Some examples are listed below:

competitive analysis

affinity clustering

heuristic evaluations

contextual inquiries

ethnographic studies

empirical research

fly-on-the-wall observations

moderated/ unmoderated user interviews

diary studies

stakeholder mapping

user personas

concept mapping

problem tree analysis

Rose, Bud, Thon