Content & Workflow RedesignElicia Au Duong
I help teams design experience-led content systems that scale without chaos. This goes beyond writing or tooling — it’s about structuring content, workflows, and ownership so teams can communicate clearly without last-minute stress. I combine creative thinking with system design to make content easier to plan, reuse, and maintain. Best used when the problem space is understood, but content and workflows are still creating friction or last-minute stress.
What's included
Content & Journey Audit
An assessment of current content, touchpoints and workflows to understand what's working and what's causing friction.
Experience-Led Content Framework
A redesigned structure for how content is organised, created, reviewed and reused across the system.
Workflow & Ownership Model
Clear roles, handoffs, and decision points to reduce bottlenecks and last-minute requests.
Scalable System Setup
A practical system (often in Notion) that supports planning, collaboration, and long-term maintenance.
Handover & Usage Guide
Light documentation so teams can confidently use, adapt and evolve the system without external support.
FAQs
Elicia's other services
Starting at$8,500
Duration6 weeks
Tags
Asana
ChatGPT
Figma
Google Workspace Studio
Notion
Business Consultant
Business Strategist
UX Designer
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Elicia Au Duong Sydney NSW, Australia
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- Followers
Content & Workflow RedesignElicia Au Duong
Starting at$8,500
Duration6 weeks
Tags
Asana
ChatGPT
Figma
Google Workspace Studio
Notion
Business Consultant
Business Strategist
UX Designer
I help teams design experience-led content systems that scale without chaos. This goes beyond writing or tooling — it’s about structuring content, workflows, and ownership so teams can communicate clearly without last-minute stress. I combine creative thinking with system design to make content easier to plan, reuse, and maintain. Best used when the problem space is understood, but content and workflows are still creating friction or last-minute stress.
What's included
Content & Journey Audit
An assessment of current content, touchpoints and workflows to understand what's working and what's causing friction.
Experience-Led Content Framework
A redesigned structure for how content is organised, created, reviewed and reused across the system.
Workflow & Ownership Model
Clear roles, handoffs, and decision points to reduce bottlenecks and last-minute requests.
Scalable System Setup
A practical system (often in Notion) that supports planning, collaboration, and long-term maintenance.
Handover & Usage Guide
Light documentation so teams can confidently use, adapt and evolve the system without external support.
FAQs
Elicia's other services
$8,500