System & Experience Diagnosis by Elicia Au DuongSystem & Experience Diagnosis by Elicia Au Duong
System & Experience DiagnosisElicia Au Duong
Cover image for System & Experience Diagnosis
This is a short, focused engagement for teams who care about what they’re building but feel slowed down by complexity. I step in before execution to understand how work and decisions actually flow, then redesign the system to turn ambiguity into clarity.

What's included

Problem Space Map
A clear view of how work, information, and decisions currently flow, highlighting friction points and hidden dependencies.
System Friction Analysis
A concise breakdown of where complexity, rework, or cognitive load is slowing teams down and why.
Experience & Workflow Principles
Design principles to guide future decisions, ensuring improvements stay calm, usable and aligned with real needs.
Opportunity & Risk Assessment
Prioritised opportunities to simplify, redesign or remove parts of the system, with risks called out upfront.
Clear Next-Step Recommendations
Actionable guidance on what to do next, what to avoid, and where deeper work will have the highest impact.
FAQs

Elicia's other services
Starting at$4,500
Duration2 weeks
Tags
Figma
Google Workspace Studio
Miro
Mural
Notion
Business Consultant
Business Strategist
Systems Auditor
Service provided by
Elicia Au Duong Sydney NSW, Australia
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Followers
System & Experience DiagnosisElicia Au Duong
Starting at$4,500
Duration2 weeks
Tags
Figma
Google Workspace Studio
Miro
Mural
Notion
Business Consultant
Business Strategist
Systems Auditor
Cover image for System & Experience Diagnosis
This is a short, focused engagement for teams who care about what they’re building but feel slowed down by complexity. I step in before execution to understand how work and decisions actually flow, then redesign the system to turn ambiguity into clarity.

What's included

Problem Space Map
A clear view of how work, information, and decisions currently flow, highlighting friction points and hidden dependencies.
System Friction Analysis
A concise breakdown of where complexity, rework, or cognitive load is slowing teams down and why.
Experience & Workflow Principles
Design principles to guide future decisions, ensuring improvements stay calm, usable and aligned with real needs.
Opportunity & Risk Assessment
Prioritised opportunities to simplify, redesign or remove parts of the system, with risks called out upfront.
Clear Next-Step Recommendations
Actionable guidance on what to do next, what to avoid, and where deeper work will have the highest impact.
FAQs

Elicia's other services
$4,500