Deep dive: Investigating Your Products UX Issues & Needs
Namita Philip
5
$
1,000
Quick hire service
About this service
Summary
With over 4 years immersed in UX Design, Research, and Service building, my journey has seamlessly intertwined with product, design, and commercialization teams. I'm not just a designer—I bring a strategic mindset and try to positively influence business development. My joy comes from connecting with people, understanding their needs, and crafting solutions that elevate every project.
Process
- Client Onboarding & Alignment
- UX Audit Journey
- Heuristic Evaluation: Assess the current product against established usability heuristics.
- Accessibility Assessment: Ensure accessibility compliance and pinpoint potential enhancements.
- Analytics Review: Scrutinize existing analytics data to unveil usage patterns and highlight improvement areas (if applicable, for current products with available data).
- Documentation & Analysis
- Findings and actionable recommendations.
- Prioritization of recommendations based on impact and feasibility.
- Deliver Report
- The report will be delivered based on what we have agreed upon at the start of the project (video walkthrough/report with screenshots/comments on Figma file)
What's included
Kickoff & Alignment🌟
Let's kick things off with a call to get into your project needs' essence. We'll be creating a shared file to document and align all your expectations🌟 We will also align on how you prefer your deliverables: - I'll provide screenshots with annotations neatly organized in a Google Doc. - Expect a walkthrough video where I'll talk you through each screen. - Or, for your team's convenience, I'll leave comments directly in your Figma document. Ending with getting access to all the files needed to do the job
In-depth Report
Included in the audit: - Analysis of competitors to identify industry standards and best practices. - Evaluate the existing product against established usability heuristics. - Findings and actionable recommendations. - Prioritization of recommendations based on impact and feasibility.
Example projects
Recommendations
(5.0)
Client • Apr 1, 2024
Recommended
Namita created branding for my homebrewery. She creatively put togeather logo that representes my family name Skořepa (Skořápka - shell). She prepared whole catalogue to choose from. Namita is opened to my ideas and continues on development of the branding. Sometimes I brew beer for friend's birthday and she makes custom label for that occasion. She projectes the person's personality and also the beer style on the label. I feel privileged that she is part of my homebrewery project.
Client • Apr 1, 2024
Recommended
I've worked with Namita on several occasions, and each time, her design expertise significantly elevated our projects. Her skill in blending user needs with compelling visuals is unmatched. After our first collaboration, I was so satisfied that returning to her for more was a no-brainer. Namita is not just a talented designer; her collaborative approach makes the entire process seamless. Highly recommend for any project needing a creative and effective design solution.
Client • Mar 13, 2024
Recommended
Namita is amazing! I first worked with her in another company where I got to see her capabilities. She is very versatile and added value to our team with her structured way of working, creative thinking and diligence. When I built Coktí, I thought of her and it was the right call. She researched our user base and gave us a thorough consultation on how to develop the graphics and visuals of the brand, which needed to speak to a complex audience in a very specific market. Get her on your team!
Client • Mar 13, 2024
Recommended
Namita is an understanding and focussed user researcher, skilled at using insights to build effective strategies for brands. She is very collaborative and easy to work with!
Duration
1 week
Skills and tools
Work with me