UX Discovery & Research for complex web apps & SaaS by Kiryl HahaliukUX Discovery & Research for complex web apps & SaaS by Kiryl Hahaliuk
UX Discovery & Research for complex web apps & SaaSKiryl Hahaliuk
Cover image for UX Discovery & Research for complex web apps & SaaS
Before redesigning anything, you need to know exactly what's broken and why. That's what Discovery is for.
I'll dig into your product, your users, and your priorities to build a clear picture of where the UX is failing and what to fix first. When the project allows, I interview your actual users to map every friction point (I always recommend this — the insights are worth it).
What you walk away with: A detailed UX audit document, user flow maps with annotated problems, a screen inventory with state matrix, a prioritized problem list scored by severity, competitive benchmark, design system plan, and a sprint roadmap for the redesign. Everything is yours, even if we stop here.
This works well for teams who know something's off but can't pinpoint exactly what, or who need a clear plan before committing to a full redesign. It's also great ammunition for getting stakeholder buy-in — hard to argue with a prioritized list of problems backed by user research.
Typical timeline: 2-4 weeks depending on scope and whether we include user interviews.
Message me with a link to your product and what's not working. I'll tell you honestly whether Discovery makes sense for your situation, or if something lighter would do.
FAQs

Contact for pricing
Duration2 weeks
Tags
Design Systems Specialist
Product Designer
UI Designer
User Researcher
UX Designer
UX Researcher
Service provided by
Kiryl Hahaliuk Košice, Slovakia
UX Discovery & Research for complex web apps & SaaSKiryl Hahaliuk
Contact for pricing
Duration2 weeks
Tags
Design Systems Specialist
Product Designer
UI Designer
User Researcher
UX Designer
UX Researcher
Cover image for UX Discovery & Research for complex web apps & SaaS
Before redesigning anything, you need to know exactly what's broken and why. That's what Discovery is for.
I'll dig into your product, your users, and your priorities to build a clear picture of where the UX is failing and what to fix first. When the project allows, I interview your actual users to map every friction point (I always recommend this — the insights are worth it).
What you walk away with: A detailed UX audit document, user flow maps with annotated problems, a screen inventory with state matrix, a prioritized problem list scored by severity, competitive benchmark, design system plan, and a sprint roadmap for the redesign. Everything is yours, even if we stop here.
This works well for teams who know something's off but can't pinpoint exactly what, or who need a clear plan before committing to a full redesign. It's also great ammunition for getting stakeholder buy-in — hard to argue with a prioritized list of problems backed by user research.
Typical timeline: 2-4 weeks depending on scope and whether we include user interviews.
Message me with a link to your product and what's not working. I'll tell you honestly whether Discovery makes sense for your situation, or if something lighter would do.
FAQs

Contact for pricing