Avoid project roadblocks with proper resource & task management

Katherine Pierce

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About this service

Summary

I come from the start-up world where I held six distinct roles on five teams with nine managerial changes. Project Management and Operations is my bread and butter and I like to think of my three-year Product Management experience as the honey on top. Within these specialities, you can expect me to foster a fast-paced and highly collaborative partnership while taking risks, learning quickly and having fun.

Process

My approach to a new body of work is always the same. I find this provides a foundation of trust right away and allows space for honest feedback and communication. Here are the four big buckets I use to ensure a collaborative and productive partnership:

Initial Conversations: I like to refer to this as my "Around the World" time. I chat with key folks involved in a project to understand all aspects of current state, must haves, needs, wants, pain points and what is going well.

Compilation + Plan Creation: If there isn't already a plan in place with accountable parties, tasks, dependencies and key milestones identified, that is built in collaboration with key project team members. I find this continues to build trust, partnership and accountability within my peers.

Execution: We communicate our plan and get to work! Throughout the process, there are consistent check ins including (but often dependent on existing team operations): stand ups, longer planning meetings once milestones are hit and leadership sessions.

Review and Release: Once work is completed, it's my job to ensure all requirements are completed, QA'ed and approved. Scope of work is delivery is reviewed with stakeholders and project team. I like to host a release or launch party to celebrate all the work that was completed. We also review all metrics to track for project success.

What's included

Initial Learning and Discovery
- Project 101 sessions with project team, key stakeholders, work team - Project plan creation and socialization
Consistent Touch Points End-to-End
- Regular touch points throughout partnership for milestones, progress reports, etc - Leadership on project ceremonies (grooming, stand ups, planning, side bars, etc)
Project Requirements Review
- Project requirements review and demo (if applicable) - Stakeholder approval and feedback
Project Launch
- Launch celebration - Tracking of success metrics and iterating where/when needed
Project Retro
- Session to review wins, opportunities, obstacles and learnings from project team -Action items to consider and/or implement for future work

Skills and tools

Project Manager

Program Manager

Operations Lead