Summary

FAQs

• What do you need from me to get started?

  All I need is your completed questionnaire. From there, I’ll handle the design process and provide you with initial logo options.

• What’s the typical turnaround time for a brand identity?

  The entire process usually takes about 2–3 weeks, depending on how quickly you respond to the questionnaire and feedback rounds.

• Can I get additional revisions if needed?

  If you require more than the two rounds of revisions included, we can discuss additional adjustments for an extra fee.

• Do you offer refunds if I’m not happy with the result?

  Due to the custom nature of the work, I don’t offer refunds, but I strive to ensure you’re happy through the revision process.

• How do I maintain my brand's consistency across different platforms?

  I’ll provide a simple guide with dos and don’ts to ensure your logo stays consistent and professional wherever you use it.

• How do we communicate throughout the process?

  All communication is handled in writing — through email or messaging. This helps streamline the process and keep everything clear and organized.

• Do you offer phone or video calls?

  No, this service is designed to be as efficient as possible, so all communication is written, ensuring no time is wasted on calls.