What's included

• Premium Telephone Customer Support

  Personalized Telephone Support: Dedicated phone support providing immediate, personalized assistance for customer inquiries and issues. Format: Live telephone interaction with comprehensive call logs and summaries. Custom Support Script Development: Creation of tailored support scripts to ensure consistency, professionalism, and efficiency in resolving customer queries. Format: Digital script documents, with two rounds of revisions based on feedback. Monthly Performance and Feedback Analysis: Detailed analysis reports on call volume, resolution rates, customer feedback, and agent performance, offering insights for continuous improvement. Format: PDF and interactive digital dashboard.