Regional Contact for Deutsche Bahn
Managed DB's customer relations, focusing on research, complaint resolution, and service improvement.
Technical Support Specialist
Customer Success Manager
Customer Support Representative
Salesforce
SAP
Freelance Instructor for Modern Media & AI at Community College
Teaching AI & media tech at a community college, focusing on practical, interactive learning.
Coach
AI Chatbot Developer
ChatGPT
Enhancing Customer Support and Operational Efficiency
Revamped FAAREN’s customer support and operations, integrating advanced tech and workflows, enhancing efficiency, and improving customer satisfaction.
Customer Success Manager
Customer Support Representative
Confluence
HubSpot
Zapier